on-site project teams, WSI’s Professional Services’ mandate is to
supplement operators’ existing personnel by offering an experienced team of
specialists to relieve the resource, and learning curve, “crunch” that
typically accompanies the implementation and support of these technically
WSI specializes in turnkey solutions, offering operators a full suite of
services, from business case development through to commercial launch and
post-implementation support. Dependent upon the operator's requirements, WSI
offers expertise in Strategy Development, Financial Analysis, Marketing, New
Product Introduction, Business Process Design, Information Technology, Network
Engineering and Customer Operations.
In brief, Wireless Solutions International Inc.
provides the following services to its client organizations.
Marketing - including market research, product definition, pricing strategy,
marketing communications, distribution channel development, dealer
compensation strategy and call flow design.
Financial Planning – such as business case development, financial analysis,
business planning, operational and capital budgeting.
Network Engineering – including all voice, data and corporate communication
engineering functions. Examples include network design, vendor selection and
analysis, technology evolution planning and network integration (billing
systems, adjunct platforms,call centers, PABX, etc.)
Contract Negotiation - including the negotiation of supply agreements, service
agreements, IT systems integration contracts and IT out-sourcing contracts.
Business Processes – these activities include process development,
intra-departmental process integration, process re-engineering, and
operational impact analysis.
System Integration/IT – such as implementation planning, ancillary system
interface development, user acceptance testing, service provisioning and
Customer Care – these activities include the development of training
materials, process development, defining workstation requirements and system
Network Operations – including integration with NOC, system alarming, trouble
ticketing, training and support.
network implementations with forethought and methodology. Our objective is to
launch the highest quality service that the carrier is able to provide. Toward
this end, WSI adheres to a phased approach in the implementation of the
telecom infrastructure and services. At all phases of the project rollout, WSI
strongly advocates that the operator’s personnel actively participate. Not
only does this approach foster a greater understanding and acceptance of the
systems, it also facilitates the training of local staff for the on-going
support & maintenance of the network, post-implementation.
Pre-implementation Support – includes such activities as Request for Proposals,
vendor evaluations, contract negotiations, business case development, market
research, technical site preparation, etc.
Project Management & Implementation
– encompasses a myriad of commercial and technical activities to expedite
the implementation of network platforms while supporting the operator’s
Post-implementation Support – to maintain and monitor the performance, of not
only the installed systems, but also the financial performance of the
Implementation & Administration Alternatives – flexible financing terms and equipment ownership
arrangements, are provided through our Facilities Management and Outsourcing
services. These options provide the operator with flexibility in how they
acquire, manage and maintain their adjunct enhanced service’s platforms.